Peer-to-Peer Giving

Peer-to-Peer Giving allows members to recognize each other by sharing a limited number of points directly, where enabled. These points carry real value and can be redeemed through your Workspace’s Marketplace.

Peer-to-Peer Giving is part of MustardHub’s broader recognition system. It is designed to make everyday effort visible, without turning recognition into compensation, performance pay, or incentives.

This feature is optional. Defaults and limits are intentionally conservative.

Benefits of Peer-to-Peer Giving

When enabled, Peer-to-Peer Giving creates a lightweight, distributed recognition signal across your Workspace. It increases participation in recognition behaviors without requiring managers or admins to initiate every interaction.

From a system perspective, Peer-to-Peer Giving:

• Encourages consistent engagement without central coordination
• Improves signal quality around participation and appreciation
• Supports healthier adoption of recognition features overall

If Peer-to-Peer Giving does not fit your Organization, you do not need to enable the feature. You can keep Peer-to-Peer Giving disabled without affecting other recognition tools.

How Peer-to-Peer Giving works by default

Peer-to-Peer Giving operates through a Giving Points Wallet that is assigned to eligible members.

Key defaults:

• Giving Points are not unlimited
• Wallets are topped up on a schedule, not continuously
• Points can only be shared where Peer-to-Peer Giving is explicitly enabled
• At least one Hub must allow Peer-to-Peer Giving for the feature to be active

These constraints are designed to prevent misuse and keep recognition lightweight and intentional.

Defaults and optional settings

Most Workspaces enable Peer-to-Peer Giving across all Hubs and remove it only where there is a clear operational reason. Limits are intentionally low; modest increases often improve participation without increasing risk. However, you don’t need to turn on this feature.

Admin decisions you control

• Whether Peer-to-Peer Giving is enabled
• The Giving Points Wallet top-up limit
• Which Hubs allow Peer-to-Peer Giving
• Whether Peer-to-Peer Giving is available for posts, Boosts only, or not at all for each Hub

What is safe to leave as-is

• Default limits (they are intentionally conservative)
• Monthly top-up cadence
• Enabling Peer-to-Peer Giving broadly, then restricting only where necessary

How to enable, restrict, or disable Peer-to-Peer Giving

During onboarding
[show screen capture image of p2p screen at onboarding]

1. Enable Giving Points Wallet
   [show screen capture image of enabling Giving Wallet modal]
   
2. Set:
   • Wallet top-up limit
   • Top-up frequency
3. Select at least one Hub where Peer-to-Peer Giving is allowed

You cannot proceed with Peer-to-Peer Giving enabled unless at least one Hub is selected.

After onboarding

Peer-to-Peer Giving can be updated at any time.

Go to Admin → Treasury → Peer Giving

From here, you can:

1. View an overview of current limits, frequency, and usage
   [show screen capture image of p2p Overview in Admin portal]
2. Review Peer-to-Peer activity
   • Use the three-dot menu on any entry for details
     [show screen capture image of p2p Activity in Admin portal]
3. Review the Giving Wallet top-up history
   • Use the three-dot menu on any entry for details
     

     [show screen capture image of p2p Top up history in Admin portal]

4. Update all settings:
   • Enable or disable Peer-to-Peer Giving
   • Adjust limits
   • Change which Hubs allow it
     [show screen capture image of p2p Settings in Admin portal]

How Peer-to-Peer Giving appears to members

Where enabled, members can:

• Recognize peers by attaching points to posts
• Boost existing posts using Giving Points

Behavior depends on the Hub type:

• Community-based Hubs: Members can create posts, mention peers, and attach points
• Admin-powered Hubs: Peer-to-Peer Giving may be limited to Boosts only

For details on Hub-level configuration, see C.3: Hubs & Hub Settings.

For how recognition appears in feeds and posts, see C.4: Posts & Interactions (Overview).

When Peer-to-Peer Giving is live

• Adding a member to a Hub with Peer-to-Peer Giving enabled automatically funds their Giving Wallet
• If a member leaves their only Peer-to-Peer-enabled Hub, they lose access to their Giving Wallet
• If Peer-to-Peer Giving is fully disabled, any remaining Giving Wallet balances are returned to the Organization's wallet

All transactions are recorded and auditable.

For wallet movement and history, see D.5: Wallets, Transfers & History.

What can be changed later

Everything. No irreversible actions are taken when enabling Peer-to-Peer Giving.

You can safely:

• Enable Peer-to-Peer Giving later
• Adjust limits up or down
• Restrict or expand which Hubs allow it
• Disable the feature entirely

Common questions

• Is this compensation or a bonus system?

  No. Peer-to-Peer Giving is recognition only. It is not pay, performance scoring, or incentives.

• Can this be abused?

  Safeguards are built in: limits, schedules, and Hub-level controls.

• Do I need to fine-tune this now?

  No. Defaults are safe. Most Workspaces adjust later based on usage.

• Does this affect taxes or reporting?

  Possibly, depending on your Organization and usage. See D.2: Important Tax Matters, D.3: Tax Categories, and D.4: Tax Reports for details.

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Related articles

• B.7: Funding your Workspace

  See how easy it is to start sending points in MustardHub.

• D.5: Wallets, Transfers & History

  Learn more about the financial side of MustardHub.

• D.2: Important Tax Matters

  Receive important tax-related details.

• D.3: Tax Categories

  Become savvy on how to classify rewards and recognition.

• D.4: Tax Reports

  Learn about what information MustardHub provides for tax time.

• C.4: Posts & Interactions

  Discover MustardHub’s core functionality.

• C.3: Hub Settings (Peer-to-Peer configuration)

  See how to lay a foundation for engagement, rewards, and recognition.